NICE Introduces Nexidia Analytics – the Next Generation of Interaction Analytics
January 11, 2017 - 3:05am
by Angela Guess According to a new press release, “NICE introduces its next generation interaction analytics solution, based on the Nexidia platform, which sets a new standard for accurate, real-time omni-channel analysis. The Nexidia Analytics solution, which incorporates best-of-breed capabilities from both Nexidia and NICE, uses deep learning neural networks to perform sophisticated audio and […]
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