Quashing Cart Abandonment: Shopper Patience & Loyalty Are Tightly Tied to Convenience & Personalization

From Bulldog Reporter
March 16, 2017 - 10:30pm
Consumers Frustrated w/ Irrelevant Recommendations—& 7 in 10 Will Go Elsewhere Online retailers are facing steep challenges in today’s ultra-competitive e-commerce arena, and new research reveals some of the biggest obstacles they must overcome. Lack of personalization, irrelevant product recommendations and other online shopping deal breakers prompt nearly 70\% of online shoppers to abandon the shopping experience, according to a new study from AI-powered retail prediction platform Jetlore, Add to Cart: The Deal Makers and Deal Breakers of the Online Shopping Experience. “As more commerce is shifting online, it is imperative that retailers improve the product discovery process and improve


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